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"Outstanding service in Sheldon Unit"

About: Good Hope Hospital / Ophthalmology

I had an eye emergency last week and I received first class healthcare in Sheldon Unit ( Eye department) . The consultant ophthalmologist was very caring compassionate and capable. He was very professional and explained carefully and patiently all the questions I had. That took away a lot of my worries and concerns. The nurses, the receptionist and the OCT technician were all caring , understanding and helpful. They appeared happy doing their job. I felt very grateful for all their care.

I was followed up again this week. My condition was supposed to be wait and see but I felt half cured already. Thank you so much, the whole team in Sheldon Unit. You are a Star!

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Responses

Response from Good Hope Hospital 5 years ago
Good Hope Hospital
Submitted on 20/06/2018 at 10:51
Published on nhs.uk at 12:06


Responded: 20.06.18

Dear Anonymous

Thank you for your lovely comments regarding your experience in Ophthalmology at Sheldon Unit, Good Hope Hospital.

I will ensure your feedback is passed on to the Ophthalmology Department Team who I know will be thrilled, they do work very hard to provide a positive patient experience.

Once again thank you for taking the time to post your feedback, it is most appreciated.

Kind Regards

M. Campbell

Patient Services

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