This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A tribute to NHS111 and A/E Addenbrookes"

About: Addenbrooke's Hospital / Accident and emergency

Unfortunately both my husband and I have spent more time at Addenbrookes than we would like over last 2/3 weeks. The call handlers at 111 and all the staff at Addenbrookes have been superb. Friendly, informative voices via ‘phone, friendly, empathetic, informative staff at ALL levels in A/E and wards. Yes, you need to be patient but...... you have access to resources it would take months to access by a GP referral (I must stress that all three visits were all emergencies identified by 111 in the first instance). Thank you NHS!💙

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Addenbrooke's Hospital 5 years ago
Addenbrooke's Hospital
Submitted on 21/06/2018 at 08:58
Published on nhs.uk at 10:05


I am sorry to learn that you and your husband have had to seek medical help frequently recently, but thank you for taking the time to let us know that you have received a friendly and professional service.

Your kind words will be passed to the staff involved and will be greatly appreciated.

I hope that you are both feeling better now.

Patient Advice and Liaison Service

pals@addenbrookes.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k