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"Emergency admission"

About: Royal Preston Hospital / Accident and emergency

Don't usually write reviews but feel the need to counter the bad press the NHS often receives. From the prompt arrival of the ambulance service I was treated with respect and good humour. Admitted to casualty with what turned out to be AF. The staff were friendly reassuring and efficient. The staff on CCU, where I was monitored overnight, were excellent. As the medication I received made me feel a lot more comfortable I was able to observe the ''goings on'' in the ward and was full of admiration for the way all patients were dealt with in a caring, compassionate way - and the one's who's expectations were somewhat unrealistic with a gentle sense of humour. An added bonus - although the temperature was high outside the ward was lovely and cool.

Many thanks to all concerned

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Responses

Response from Royal Preston Hospital 5 years ago
Royal Preston Hospital
Submitted on 12/06/2018 at 10:48
Published on nhs.uk at 11:06


This makes us so proud, it is a true privilege to work for an organisation where the staff are committed to delivering such high levels of care in a compassionate way, just as we would want our own friends and loved ones to be looked after.

The Coronary Care and Emergency Department teams will be very touched when we share this with them.

We hope you are feeling much better,

Best wishes

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