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Fantastic ( Endoscopy)

Story from nhs.uk

"Fantastic ( Endoscopy)"

About: St Marks Hospital (Harrow)

l had my Endoscopy procedure recently and it was a very good experience even though l was dreading it ?? anyone would. The staff all at St Marks are lst class and make you feel at ease and relaxed.

All the staff one in particular and the endoscpist was outstanding and made me feel safe and looked after me through out my time there. They both demonstrated empathy understanding caring and patience.

Thanks too all at St Marks Wolfton unit your the best

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 5 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 11/06/2018 at 09:29
Published on Care Opinion at 16:26

Dear Sir/Madam

Thank you for posting about how well your recent Endoscopy procedure went. I was very pleased to learn that our staff were able to make the whole experience more bearable for you and that all went well on the day.

Thank you once again for taking the time to let us know how well you were looked after and I will ensure that your kind words are shared with the Endoscopy team.

Kind regards

Peter Hare
Patient Liaison Manager

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