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Excellent care- so impressed

Story from nhs.uk

"Excellent care- so impressed"

About: Royal Alexandra Children's Hospital

We received excellent care from professional , caring and lovely staff here.. Special mention to the Advanced Practioner nurse who treated us. She was so knowledgeable about the treatment / management of my daughter's infected eczema. Knew far more than most of the GP's that we have encountered over recent years when trying to manage this condition. Not to mention kind , friendly, and quickly put my 5 year old daughter at ease. Thank you so much- you were amazing !

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Responses

Response from Royal Alexandra Children's Hospital 5 years ago
Royal Alexandra Children's Hospital

Submitted on 11/06/2018 at 16:10
Published on nhs.uk at 17:06

Dear Lara

Thank you for taking the time to contact us following your recent visit with your daughter.

I was so pleased to learn that her experience was as positive as could be.

I will ensure your feedback is shared with staff , who I know will be most grateful.

With best wishes to you both

Jane Carmody

Head of Patient Experience, PALS & Complaints

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