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"NHS Angels!"

About: North Devon District Hospital / Ophthalmology

In the last two years I have had squint surgery and two cataract operations at NHS North Devon District Hospital Opthalmology Department.

The squint surgery, whilst not 100% successful in terms of realigning my eyes, was hugely successful in improving my cosmetic appearance and giving me a massive confidence boost in the process. I have lived with amblyopia and strabismus all my life and had resigned myself to unsightly appearance until a chance encounter opened the door to further treatment I had believed was unavailable to adults with these conditions. I cannot express how completely grateful and blessed I feel at having this treatment.

I have been unfortunate to have had early onset of a fairly aggressive form of cataracts in both eyes and have in the last two months had surgery on both eyes.i am so glad to say both ops have been a complete success and not only that but I am now, for the first time in over 50 years, free of glasses for long distance.

My consultant, who has seen me through all these operations, is a truly wonderful surgeon. I cannot even begin to thank him enough for everything he has done to help me. I was amazed that I was able to request that he be my surgeon for my cataract ops, having had him look after me for my squint surgery...and having such faith in him helped so much to alleviate any concerns I had over surgery and outcomes.

The nurses and theatre team during surgery were also truly wonderful. Gentle, kind and caring and a deep respect for patients. It was noticeable how clean everything was and how care was taken over the checking system...I really cannot say enough good things about them...all I can say is a massive thank you to everyone at Opthalmology who have looked after me...you really are NHS Angels.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 5 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 13/06/2018 at 13:18
Published on Care Opinion at 16:22


Thank you for taking the time to share your experience with us and for the kind comments regarding your consultant and the Ophthalmology team who looked after you.

I am pleased you were well cared for during your squint surgery and two cataract operations at the North Devon District Hospital (NDDH), and were reassured throughout your pathways. We are lucky in North Devon to have a team of such dedicated staff.

It is good to know that you received treatment which has helped with your amblyopia and strabismus and given you a confidence boost.

I have forwarded on your kind comments to the Service Manager for Ophthalmology where they will be warmly appreciated and shared with staff.

Kind regards

Jayne

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