I would like to know why it takes 16 or more days to issue a repeat prescription when it clearly says on the website to allow 2 days.
Almost every month I encounter this problem.
When I enquire from the reception staff if it has been sent to Boots, as requested, I am informed it has, only to find once I arrive at Boot's that it has not.
I am grateful to the staff at Boot's who have spent many hours trying to chase up my prescription.
I work and take care of a vulnerable, housebound 86 year old and do not have time to waste every month chasing elusive prescriptions which should have been sent out weeks before.
If things do not improve I will be force to complain to the Commissioner of NHS Services
"Poor Repeat Prescription Service"
About: Maghull Health Centre Maghull Health Centre Liverpool L31 0DJ
Posted via nhs.uk
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