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recent visit

Story from nhs.uk

"recent visit"

About: Pendle Community Hospital

I have just visited a patient and was surprised to see the rounding log complated for the bay without the student nurse checking any of the patients. the rounding logs ate not meant to be a tick box exercise.

I would of expexted to see that patients were blanching but had not been checked. student nurses need to be checking patients skin properly and should be shown properly. by the way I'm a nurse and Im shocked to see this not being done!

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Responses

Response from Pendle Community Hospital 5 years ago
Pendle Community Hospital

Submitted on 04/06/2018 at 08:28
Published on nhs.uk at 09:05

Thank you for your comments regarding your recent visit to Pendle Community Hospital and thank you for taking the time to do so.

I am extremely sorry to hear of your recent experience regarding rounding logs and will ensure that your comments are fed back to senior staff including the Practice Education Facilitator.

If you would like to provide further information about your experience you can contact the Patient Experience team.

You can contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk

Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for taking the time to provide your feedback.

Sarah Ridehalgh

Patient Experience Facilitator

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