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"Sincere thanks and admiration"

About: Royal Sussex County Hospital / Vascular surgery

My sisters and I can't thank you enough for your care and support of our Mum when she was admitted for vascular surgery at the beginning of May.

At 96 her life hung in the balance and the complexities of her surgery and care were considerable.

At no point did she or we feel that her advanced years meant that she was treated any differently to a younger patient.

The surgeon, consultants, ward sister and staff couldn't have been more supportive, gracious, considerate, kind and helpful not only to Mum but also to the family.

We thank you for your skills and humanity.

Sincerely -

Claire

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Responses

Response from Royal Sussex County Hospital 5 years ago
Royal Sussex County Hospital
Submitted on 01/06/2018 at 15:59
Published on nhs.uk at 17:06


Dear Claire

Thank you for taking the time to contact us following the care of your mother, I was so pleased to learn that her experience was so positive.

I will ensure that staff are made aware of your feedback, and I know they will be thrilled to read it.

I hope your Mum is continuing to recover well.

Wish best wishes to you all

Jane Carmody

Head of Patient Experience, PALS & Complaints

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