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"Dedication and kindness to my daughter"

About: Royal Aberdeen Children's Hospital / Surgical Paediatrics (Children's Surgery)

(as a service user),

I want to thank so many staff at RACH for the amazing and truly professional care my daughter has received over the last 6 months. She was found to have a bone condition Fibrous Dysplasia and a fractured hip. The outcome for this after many xrays. MRI, bone scan, bone biopsy was an operation to place a femoral nail and screws into her femur to strengthen her hip. She is now doing amazingly well and I am so very very relieved. So just to thank the brilliant orthopaedic consultant Ms Mills and her team, the consultant we first saw Mr Dougall, all the x-ray department, MRI team, nuclear medicine, RACH theatre staff and anaesthetists and of course the kindness and care of the nurses and staff in the surgical ward at RACH (a busy ward but nothing was ever too much trouble and the atmosphere at all times was calm and organised), the dedication and kindness of everyone to my daughter in which was quite a traumatic experience for her  has been truly appreciated and the value of such true professionals working for children at   RACH to the NHS is beyond price.  

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Responses

Response from Kathryn Auchnie, Clinical Nurse Manager, Childrens Division, NHS Grampian 5 years ago
Kathryn Auchnie
Clinical Nurse Manager, Childrens Division,
NHS Grampian
Submitted on 12/06/2018 at 15:31
Published on Care Opinion at 16:28


picture of Kathryn Auchnie

Dear Katkar45

Thank you so much for your kind words on the care your daughter has received over the past 6 months. It must have been a difficult and painful time for her but I am so glad that she is recovering well.

The staff work very hard to ensure all the children and their families receive the best care possible and receiving such lovely feedback always makes them feel appreciated.

I will ensure that all the staff and departments receive a copy of your feedback.

Thank you for taking the time to leave feedback on care opinion

Kathryn

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