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"Excellent..... no hesitation in recommending this..."

About: Rotherham Hospital

What I liked

I recently attended the urology department with a follow up appointment at endoscopy suite for flexible cystoscopy. I would like to thank the consultant his registrar and his team for the attention I received. Each and every person I came into contact with from reception to treatment room treated me with respect kept me informed throughout the procedure and explained in detail the results. I wasnt just a number I was a person! Thankyou to everyone concerned.

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust 10 years ago
Grace Oldfield
Patient Involvement Manager,
Rotherham NHS Foundation Trust

As part of my role, I support clinical services who undertake patient and public involvement on behalf of The Rotherham NHS Foundation Trust which helps us to develop or redesign our services with patients in mind, from the valuable feedback we are given.

Submitted on 26/09/2011 at 09:44
Published on Care Opinion at 10:41


Dear annie karaa, , thank you for sharing your positive experiences of our urology and endoscopy services on Patients Opinion. It is good to have your feedback about the quality of care you received and I shall be sure to pass on your kind comments to the staff concerned.

With best wishes,

Grace

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