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"Great hospital, lovely staff"

About: Hammersmith Hospital / Cardiology

I visited the cardiology day ward in March for a cardiac ablation. I was a little apprehensive on arrival, but the lovely nurse on duty was very reassuring and friendly and made me feel completely at ease. After a couple of hours waiting on the ward, I was taken to the lab for the electrophysiological study and ablation. Again I entered feeling slightly apprehensive, not knowing what to expect. I was quickly put at ease by the fantastic team of staff (so many of them!) led by a Dr. The study and ablation went well, I found it fascinating to listen to watch and listen to them all at work. Within a few hours I was back on the ward again being looked after by the lovely nurses. Although all the staff looking after me during the stay were fantastic, there was a nurse in particular who really deserves praise. One Nurse was on the night shift, he was cheerful, attentive and dealt with a tough patient with complete professionalism. I am in awe of the Nurse, Dr and all the other staff who I have met during my hospital appointments. I can’t offer enough praise for the work you do and the situations you deal with every day. Thank you so much! .

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Responses

Response from Hammersmith Hospital 5 years ago
Hammersmith Hospital
Submitted on 24/05/2018 at 09:09
Published on nhs.uk at 14:06


Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your positive feedback on NHS Choices regarding your experience in our Cardiac Day Ward at Hammersmith Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Imperial College Healthcare NHS Trust appreciates and values your comments.

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