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Kind and helpful staff

Posted By halfpint2018

"Kind and helpful staff"

About: Royal Infirmary of Edinburgh at Little France / Sleep Medicine

(as the patient),

My husband and I both have cpap machines and both attend Edinburgh Royal Infirmary.   Our experience is over several years and our treatment has been excellent.   The staff are kind and helpful.   If we can't get through to the clinic on the phone we leave a message.   Someone calls us back or sends out the replacement apparatus we need without a delay.   Our experience had been 100% positive.

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Responses

Response from Lorna Muir, Senior Charge Nurse, Sleep Medicine, NHS Lothian 5 years ago
Lorna Muir
Senior Charge Nurse, Sleep Medicine,
NHS Lothian

Submitted on 23/05/2018 at 12:26
Published on Care Opinion at 13:58

Dear halfpint2018,

Thank you very much for taking the time to share your feedback about the Department of Sleep Medicine. I am so pleased that you have both had such a positive experience during the years you have been patients with us.

I will share your story with all of my team and thanks again for passing on these kind words.

Kind Regards

Lorna

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