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"Thank you."

About: Liverpool Womens Hospital

My husband and I had spent four years trying for our own baby; we had suffered miscarriages and then unexplained infertility.

Every single member of the Hewitt centre staff were extremely caring, understanding and professional. After one round of IVF using our first transfer I am now sat here 18 weeks pregnant feeling our little one move around.

The staff were so lovely, friendly and helpful, from the receptionist to the embryologist. I can’t put into words how anxious I was to go for our egg collection and transfer but we were both put at ease and well looked after. There were no delays and the department was ran like a well oiled machine on each occasion we visited.

I’ve never got this far along and baby seems very healthy and normal at the moment. I couldn’t recommend enough and words can’t describe how thankful we are to the Hewitt centre.

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Responses

Response from Liverpool Women's NHS Foundation Trust 5 years ago
Submitted on 20/08/2018 at 11:32
Published on Care Opinion at 13:33


Thank you so much for taking the time to provide your feedback on our care.

I was delighted to read your extremely positive comments and glad that you were put at ease by our staff. We do aim for all of our patients to have the best experience possible when coming to our centre for treatment irrespective of the actual outcome of the treatment.

I will share your lovely feedback with the staff as receiving such compliments is always a pleasure.

Kind regards

Christine Malone

Matron

HFC

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