This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Appointments not provided, difficult to get on..."

About: The Mathews Practice Belgrave

This practice is, for the most part, unsatisfactory. The receptionists are rude and have no patience for questions. I've experienced it first hand but have also witnessed it a number of times when waiting to be seen by a GP.

Appointments cannot be made in advance. So, if one of my young sons needs to be seen by a GP, I have to ring continuously often for approximately 10 - 20 minutes starting at 8am, only to be told that there are no appointments available on that day. When I ask for other options, they recommend the A&E or the walk-in clinic.

In addition, there is only one GP at this practice that I have confidence in. The others seem disinterested in sorting out health issues... which is distressing for the mother of 2 under 3 years old.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k