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One happy patient

Story from nhs.uk

"One happy patient"

About: St Georges at Queen Mary's Hospital (London)

After visiting the blood department I just popped into Minor injuries dept to have a thumb wound dressed. Fortunately I did not have to wait long. It certainly was a minor injury but nevertheless I was treated very kindly and came away after my thumb was carefully cleaned and dressed

Thank you to one staff member for her care. ??

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Responses

Response from St Georges at Queen Mary's Hospital 5 years ago
St Georges at Queen Mary's Hospital

Submitted on 13/06/2018 at 11:30
Published on nhs.uk at 14:06

Dear BJ,

Thank you for your feedback about your positive experience during your attendance at the Minor Injuries Units at

Queen Mary's Hospital. I am pleased that you wait was not long and the staff who attended to you was kind and attentive. We always welcome feedback from our patients, carers and visitors to help the Trust to continually improve its services. I will be passing on your feedback that I am sure the Minor Injuries Unit will be pleased to hear about your satisfaction of care received.

Yours sincerely

Elaine Bucknor

Patient Advice and Liaison Service Manager

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