I need to cancel my appointment and have tried numerous times to get through to the number provided for Basildon hospital and the dermatology department with no answer. I did not want to just not turn up as the appointment may be used for someone else, but how am I supposed to cancel the appointment if no-one will answer the phone. There needs to be a better method in place for patients to manage their appointments, such as an online management system, as there seems to be many patients having the same problem as myself. I have to work and do not have the time to sit listening to a phone constantly ringing out, so unfortunately I will not be turning up for the appointment and am unable to advise the hospital of this. I will not be ringing PALS about this. I have wasted enough of my time.
"Unable to cancel my appointment"
About: Basildon University Hospital / Dermatology Basildon University Hospital Dermatology SS16 5NL
Posted by Patient10199 (as ),
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