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Excellent care

Posted By Green Godess

"Excellent care"

About: University Hospital Ayr / General Medicine

(as the patient),

I recently went to A&E with breathing problems & the care was excellent. I had an x-ray, heart traced, bloods taken &  intravenous antibiotics. I was then admitted to the CAU overnight.

The staff were very attentive & nothing was a bother. I could get something to eat outwith meal times. I was given toiletries as I wasn’t expecting to be kept in. The staff kept asking if I needed anything - they were brilliant. People moan about our NHS but I’ve been in Private hospitals & not been looked after as good as this, we don’t realise how lucky we are.

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Responses

Response from John Swiatczak-Steele, Assistant Director, University Hospital Ayr, NHS Ayrshire and Arran 5 years ago
John Swiatczak-Steele
Assistant Director, University Hospital Ayr,
NHS Ayrshire and Arran

Submitted on 03/05/2018 at 16:07
Published on Care Opinion at 16:26

Dear Green Godess

Thank you so much for your positive feedback regarding your experience within the ED and CAU at Ayr Hospital. I can only imagine how frightening it must have been for you.

I feel very privileged to work with a team of staff who are committed to providing excellent care for our patients.

I will ensure that the clinical teams are made aware of your feedback as I know important it is to them.

I hope that you are continuing to make a speedy recovery.

Best wishes

John

John Swiatczak-Steele, Assistant Director of Acute Services - University Hospital Ayr

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