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Reception to hell

Story from nhs.uk

"Reception to hell"

About: Great Ormond Street Hospital Central London Site

Asked receptionist a very simple request and spent more time trying to get out of helping me than to just doing it. He needs to remember why parents like us are here.

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Response from Great Ormond Street Hospital Central London Site 5 years ago
Great Ormond Street Hospital Central London Site

Submitted on 21/05/2018 at 17:12
Published on nhs.uk at 18:06

Thank you for taking the time to share your poor experience with us.

We want to help you and would value the opportunity to speak with you to properly.

Please contact the Patient Advice and Liaison service (Pals) on either 02078297862 or pals@gosh.nhs.uk

Again, we very much regret your poor experience and appreciate your help in improving our services.

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