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Exceptional care

Story from nhs.uk

"Exceptional care"

About: Lancaster Hospital

From the moment I arrived at B M I

I was looked after extremely well. The staff and in particular my consultant were very caring and helpful and put me at ease preparing me for surgery which I am pleased to say went very well and I am now home recovering

It was not an experience I particularly wanted to happen, but with the care and attention I received I felt I was in very safe hands.

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Responses

Response from Lancaster Hospital 6 years ago
Lancaster Hospital

Submitted on 27/04/2018 at 12:21
Published on nhs.uk at 14:06

Dear Ms Williamson

Thank you so much for your kind comments which I shall share with the team in our weekly newsletter.

We take pride in the care we give; recognising that coming to hospital is a most anxious time.

I do hope that you are making a good recovery and wish to thank you personally for choosing BMI The Lancaster Hospital.

Yours sincerely,

David R Mills

Executive Director

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