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"I was allowed to be myself. Being a man does not mean I am macho"

About: Bromley Healthcare / Talk together Bromley (IAPT)

(as the patient),

I have had a block set of 6 counselling sessions with Bromley Healthcare, as I had suffered with depression since the middle of last year. there was a delay in this treatment care starting but it was worth the wait. I attended the Bromley Talk together clinic at Mottingham and was seen by Amarpreet. 

Amarpreet was not only a great listener, she also talked about triggers, watch outs and also the choices or words and phrases meant that I always left the session with much to reflect on and also things to build on.

I did not feel any shame or embarrassment at the fact that I had broken down in tears on a couple of occasions.

I was made to feel comfortable and  Amarpreet's  professionalism throughout all 6 sessions was commendable.

I found the 6 sessions over an 8 week period to be very useful.

I have a better understanding as to what my triggers are and what to do to avoid them.

I have improved my social activities and social circle after taking the advice from the counselling sessions.

The timing was also very important for me. 

The room was comfortable and bright.

I really liked Amarpreet's approach in every way and that she continues to have many successes in the future.

 

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 6 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 01/05/2018 at 08:28
Published on Care Opinion at 12:17


Thank you so much for taking the time to feedback on your experience of Talk Together Bromley.

Your comments around the environment as well as those about the staff members professionalism are very welcome and I am sure are encouraging for other clients considering using this service. We will of course ensure that Amarpreet is made aware of your comments.

In the meantime may I take this opportunity to wish you all of the very best on behalf of the Talk Together Team.

Kindest regards

Julie

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