This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"healthy people prolonging the agony of patients"

About: Salford Royal / Trauma and orthopaedics

Last week I received a phone call to tell me that the pre op department had agreed to allow my operation to go ahead after 20 weeks of waiting and being in intense pain.

I was informed that this had been passed onto the surgeons secretary from whom I received a phone call to say that the surgeon was waiting the approval of the anaesthatist

after not hearing any more for a few days I tried to contact the secretary to find out what is happening,after leaving a message she returned my call to say she had heard nothing and would let me know when she had but seeing as she only works mon to wed it will be over another week before anything .

I know they are busy people but sitting here in pain and getting more and more depressed taking more and more painkillers whilst they decide not knowing anything is like torture.

Also waiting for the results of my sleep test dated 7th March and not knowing why I have been given an appointment for 8th June does not help at all,Why all this keeping us alive if the life we are leading now is crap without mobility at 70 yrs

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Salford Royal 6 years ago
Salford Royal
Submitted on 26/04/2018 at 14:46
Published on nhs.uk at 17:06


Dear Anonymous

Thank you very much for leaving your comments about our services. We take all feedback we receive extremely seriously. I am sorry to hear about some of the difficulties you feel you have had trying to confirm your preop appointment and date for your surgery. If you have left messages with the team for them to confirm this, then you should have received a call back.

To allow us to investigate this further, can I ask that you contact our Patient Advice and Liaison Service (PALS), on 0161 206 2003 or email them directly on pals@srft.nhs.uk with further details.

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k