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"I have a total knee replacement in 3 days and..."

About: Midlands Medical Partnership

I urgently needed an official signed and stamped letter to claim a refund for a flight as i have to have an urgent knee replacement in 4 days and a flight in 7 days which i have had to cancel, i spoke with the receptionist who along with their colleague worked their magic and within 2 hours i picked up my letter, what wonderful, friendly and helpful service i received so thank you very much to all involved, it's very much appreciated.

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Responses

Response from Midlands Medical Partnership 6 years ago
Midlands Medical Partnership
Submitted on 20/04/2018 at 12:50
Published on nhs.uk at 13:07


Thank you for your feedback.

We appreciate you taking the time to share your positive experience.

We are pleased that on this particular occasion we were able to deal with your request so promptly.

Thank you again and we will share your comments with the surgery team.

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