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"A very great ' THANK YOU '"

About: Royal Berkshire Hospital / Accident and emergency

Having attended A & E a few times over the years, I have nothing but praise for everyone in this department. On this occasion being Thursday evening the 12th April I had fallen from a loft ladder, at my daughters in Wokingham. I was collected from Wokingham by ambulance after only 15 minutes or so after my wife had telephoned 999, how's that for service. The medics very quickly found I had a dislocated my right shoulder, given gas and air for the intense pain I was soon in the ambulance and on my way to Reading. The wait in A & E was under 30 minutes, once in the system my treatment was swift and left the hospital, with the shoulder back in its correct place in under three hours.....wonderful service.

I would like to thank all the staff from the bottom of my heart for their help on this occasion and the professionalism, care and consideration in which I was dealt with.

These dedicated individuals should be rewarded as a top priority in our Nation Health Service. Thank you all once again.

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Responses

Response from Royal Berkshire Hospital 6 years ago
Royal Berkshire Hospital
Submitted on 16/04/2018 at 09:45
Published on nhs.uk at 14:06


Many thanks for your feedback - it is a pleasure to read that we were successful in delivering the service we strive so hard to deliver. The matron will make sure the team see your review and we hope you are recovering well.

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