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"Faultless"

About: Ripley Hospital

I visited the Minor Injuries Unit yesterday and received a fantastic level of care at every single touchpoint with staff.

The hospital was relatively quiet but I still felt that the staff all went above and beyond, most notably helping me look after two small children throughout the treatment.

The care I received went far beyond the actual treatment, I've never had a bad experience from visits and it's something I think is a benefit of having a small hospital in the heart of the community.

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Responses

Response from Ripley Hospital 6 years ago
Ripley Hospital
Submitted on 18/04/2018 at 11:26
Published on nhs.uk at 12:06


Thank you so much for taking the time to share your recent experience of Ripley Community Hospital Minor Injuries Unit.

We are pleased to hear that you were treated swiftly and efficiently and received good quality treatment appropriate to your needs.

I am glad you appreciated the staff helping you to look after two small children.

We continually strive to deliver the best possible individual care to our patients and feel privileged that you have taken the time to feed back to us. I will be sure to pass on your comments to the team. Patient Experience Team

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