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Care Opinion

Not listened to

Story from nhs.uk

"Not listened to"

About: Pudsey Health Centre

Saw junior doctor as couldn't get in with my choice of doc. Didn't listen to what I had to say and made to feel like was wasting their time .this doc in particular is new so thought would try but severely disappointed! Walked away feeling like not taken seriously again! All other surgerys are just as bad in pudsey and seems to me they don't want to deal with chronic and on going problems .

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Responses

Response from Pudsey Health Centre 6 years ago
Pudsey Health Centre

Submitted on 16/04/2018 at 10:54
Published on nhs.uk at 14:06

Thank you for your feedback to our practice via NHS Choices.

We are extremely sorry to hear of your experience at our practice which is below yours and our expectations.

We take all feedback very seriously and investigate fully to explore any learning needs that we may have as a practice.

To enable us to do this we would be grateful if you could contact us with further information so that we can investigate your complaint fully.

Many thanks

Dr Ross & Partners

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