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"Cardiology outpatient appointment"

About: Ninewells Hospital / Cardiology

(as the patient),

I was asked to attend my GP for an ECG due to medication I am taking. The following day the practice contacted me to say that the GP wanted to see me. I attended the same day and was told that the ECG was fine in relation to my medication however, it appeared that there were some "changes" on the ECG that were consistent with a previous heart attack.  

My GP referred me on to the cardiology department for an outpatient appointment. Whilst I was quite reassured that this was not a dire emergency as I have not had any symptoms to mention I am sure you can appreciate this is quite alarming. I have not been given an appointment to date and have contacted the appointments office to be told there is a 20 week wait for an appointment. When my wife contacted the appointments office she was told I had been given wrong information and that in fact the wait was 9 weeks. Can somebody please clarify?

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 6 years ago
Alison Moss
Feedback Manager,
NHS Tayside
Submitted on 27/04/2018 at 18:12
Published on Care Opinion on 30/04/2018 at 13:02


Dear “The Braan”

I am sorry that you have been receiving conflicting information regarding your wait for a Cardiology appointment. I have been advised that the current waiting time is around 12 weeks, although this can vary depending on individual patient needs.

Unfortunately, without further information, I am unable to comment further on this and would urge you to contact the appointments office again to clarify.

If you are having difficulty in doing so, please do not hesitate to contact the Complaints and Feedback Team on 0800 027 5507 (freephone) or via email to feedback.tayside@nhs.net and they will be happy to assist.

Kind regards.

Alison

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