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Chest pain

Story from nhs.uk

"Chest pain"

About: Royal Blackburn Hospital / Accident and emergency

Transferred by ambulance on Thursday evening, 5 April, from Accrington Victoria, where a brilliant Doctor stayed with me, having undertaken checks and tests. A & E Doctor at Royal Blackburn was brilliant, as were the ambulance staff and all other staff members. Ecg’s, blood tests, X-rays were all arranged with great efficiency, and that is what matters. Yes you do have to wait: the department is very busy, and you have to wait for results but the Doctor was very informative and explained all tests fully.

Every staff member who dealt with me was pleasant and efficient and I have nothing but praise for them : they are doing a fantastic job, thank you.

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 12/04/2018 at 13:44
Published on nhs.uk at 15:07

Thank you for taking the time to tell us about your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital following transfer from Accrington Victoria with chest pains.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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