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"queing for blood and urin sample"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

handed in my paper for urin and blood sample,from my gp. i also had the same paper from the diabetes people. 90 min wait,said the lady.so i went for breakfast. after 30 min im back and wait. at 12.30 handed someone his paper in and got number 121. 30 min later at 13.00 i asked for my paper back as i wanted not wait longer just to find out i had number 124. now explain me that.

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Responses

Response from Queen Elizabeth I I Hospital 6 years ago
Queen Elizabeth I I Hospital
Submitted on 11/04/2018 at 19:49
Published on nhs.uk on 13/04/2018 at 03:41


Thank you for getting in touch and we’re sorry that your experience of the phlebotomy service at the New QEII. We’re aware that the team is working hard to address some of the problems, but there is still a lot to do.

If you would like us to put you in touch with the team so they can listen to your concerns, then please just email us at generalenquiries.enh-tr@nhs.net

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