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PICU fantastic team

Story from nhs.uk

"PICU fantastic team"

About: Birmingham Children's Hospital

Where to start??

The staff in PICU treating our grandson over the last few days have been totally dedicated, supportive and reassuring. We don't know how they manage to work such long and often stressful hours whilst keeping calm and positive for the people and relatives they are supporting.

Amazing and we don't know how we would have managed to get through the last few days without them all.

Our grandson arrived with a serious head injury and is now making great progress. It was needless to say it is a very traumatic time in our lives..

Also a special mention to the PACE Team who "float" between the ICU and wards so don't always get the recognition they truly deserve.

Amazing staff - we are lucky they are there for us..!

The staff always make time to answer questions and concerns and keep calm.

We have felt 100% confident in their hands over the last few days.

Thanks to all.

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Responses

Response from Birmingham Children's Hospital 5 years ago
Birmingham Children's Hospital

Submitted on 17/09/2018 at 16:20
Published on nhs.uk at 17:05

Firstly I would like to apologise for not replying to your comments sooner. Thank you so much for sharing your feedback with us, I have shared your comments with the management of PICU and PACE. They will then share with their teams. I do hope that your grandson has continued to make good progress from his injury. Best Wishes, Rachel Evitts Patient Experience Sister

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