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"UNPROFESSIONAL ''So Call Hospital''"

Was at this service for too long, it was supposed to help me get better and back on track with my life, instead I think I will need more help and some sort of therapy to get over this place, on top of the help I have not received, I have basically just been here for no reason, when I could have been living the life I know I deserve, but they have made me feel I do not deserve it, some staff have really been helpful, but the ones that have the help have totally refused it. I know have trust issues and feel like a nervous wreck, I cannot even do natural human tings anymore, I question myself about everything I do, even crying I get called selfish, my emotion just builds up and turns into anger now. I cannot physically show how I truly feel. So much horrible unprofessional stuff have been said to me, which have impacted on me so much, I cannot even talk freely without feeling in the wrong or scared of them using it against me, all they have done for me is made me feel trapped and alone. now I can't even trust the people I once could trust. Not that I'm a game but they cheat my care, half effort, and treat me so unreasonably, I know it is not right, none of what they have done. too much has happened to even say how bad my experience has been in words, I think I will live with this forever and I cannot see myself getting over it, or the time I have lost, when I should have been better or recovering, now I have to go somewhere else for help my life delayed and put on hold even longer, worst feeling ever for me is mental health and being away from home, and so low and all the things that come with it, but now I just feel worse but my emotions I have to keep trapped inside me cause I am naturally afraid to even let a tear or two come out anymore, I used to live of hope and the fact if I needed the help was out there, now I know it is far from out there, I am fighting for help still after all this time more than getting better. Being here was supposed to be for a reason, the outcome everyone should get, to get better, I just have never experienced such unprofessionalism, and for so long of my life, I have missed out on so much, like I said I have no words for how I have been treated, it's not care they don't care, all they care about is passing the book onto someone else, and the time they could have helped you, they did the oppisite

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Responses

Response from Sarah Harrison, Head of Complaints and PALS, Lancashire and South Cumbria NHS Foundation Trust 6 years ago
Sarah Harrison
Head of Complaints and PALS,
Lancashire and South Cumbria NHS Foundation Trust
Submitted on 04/04/2018 at 15:29
Published on Care Opinion at 21:56


Thank you for taking the time to share your experiences and I am really disappointed to hear that they weren't positive for you. At Lancashire Care we are keen to listen and understand what matters to you and would be grateful for the opportunity to talk to you further about what you have shared.

If this is something you would be interested in doing, please contact the Hearing Feedback Team on Freephone 08081441010 or at hearing.feedback@lancashirecare.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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