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"Excellent phlebotomist and nurses"

About: Milestone Surgery

I just wanted to take the time to say how happy I am with treatment by the nurses that I have had. I would have done this before but didn’t realise I could.

Last year I got bitten by a spider which left a horrible wound. After leaving hospital I had to have the dressing changed every other day by the nurses.. without exception they were all efficient, friendly and kind. I was also happy to have natural treatment which I prefer, and it worked brilliant. At wknds I had nurses come in , they too were lovely.

I felt I was a nuisance,but was never made to feel this way by the nurses. Thankyou.

On a regular note, the phlebotomist at the surgery is brilliant. Having a thyroid issue I have to have regular blood tests, my veins don’t like to part with it . Every time she gets it , and with the least amount of pain ever. I am no longer anxious about having blood tests, which is amazing as I was needle phobic. Thankyou so much for being so good at your jobs.

Friendly helpful reception too.

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Responses

Response from Milestone Surgery 6 years ago
Milestone Surgery
Submitted on 04/04/2018 at 11:21
Published on nhs.uk at 12:07


Thank you so much for taking the time to leave this note; it is much appreciated and certainly better late than never!

We do try our best to offer our patients the best possible healthcare that we can, and it is not always easy especially as there are so many changes taking place within the NHS that affect both the Surgery as a practice and you, our patient.

I will make sure all our staff, both clinical and non clinical are aware of your kind comments.

Thank you.

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