What I liked
Triage nurse was extremely helpful, kind and concerned. Waiting time was good.
What could be improved
Our 3 year old daughter is under a paediatrician for double vision, we took her to A & E after she had what resembled a seizure. The triage nurse saw us almost immediately and said she had to be seen by a doctor. We waited 2 hours in the children's waiting room for a doctor to examine my daughter in the waiting room and tell us in front of other people waiting what he thought was wrong. He dismissed our anxieties and even said if it happens again not to bring her to A & E. Our worries were ignored and we were not given any privacy or reassurance.
No privacy was given when my daughter was examined, the doctor dismissed our concerns immediately and our daughter was not treated with the respect an adult would have been given.
About: Royal Cornwall Hospital (Treliske) Royal Cornwall Hospital (Treliske) Truro TR1 3LJ
Posted via nhs.uk