I have been with the surgery over 20 years. Always have great care & staff are always helpful & polite. Today my partner goes in to collect my sons usual repeat prescription & he was told it has been sent over to the chemist. He said our sons prescription is CD controlled drug. She said it’s been sent. So when he got home I phoned the chemist just to make sure. No. You cannot send CD to chemist. You have to collect the prescription. Now he has to go back to the doctors again & collect the prescription what he went for in the 1st place. I know mistakes can be made. But this is unexpected of a professional service. So annoying that we have to go again. Not happy with this receptionist.
"Not happy with receptionist"
About: Dr Dp Shah's Practice Dr Dp Shah's Practice Dagenham RM10 8EJ
Posted via nhs.uk
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