Excellent care experienced on Gynaecology Day Surgery Unit at Lancashire Women & Newborn Centre this week.
Every member of staff I met, without exception, was helpful, polite and professional. I was made to feel that nothing was too much trouble, and care was taken to reassure and make sure all queztions were answered. This was also the case in theatre too.
The environment was clean and modern, and great care was taken to ensure privacy and dignity were maintained.
It was great to see 'Hello my name is' so well embedded. As a patient, this makes a huge difference.
Special thanks to Consultant Mr Willett, Matron H Donald and Julie on GDSU.
Well done East Lancs Hospitals - this is a service to be proud of.
"This is a service to be proud of"
About: Burnley General Hospital / Gynaecology Burnley General Hospital Gynaecology BB10 2PQ
Posted by Service User of Gynaecology Day Surgery (as ),
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