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Without them I definitely would not be here

Posted By Thankful again

"Without them I definitely would not be here"

About: Ninewells Hospital / Cardiology Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I would like to give praise to your excellent paramedic team from St Andrews  Rich and Davy. They attended my house as I had a heart attack then cardiac arrest, no pulse or heart beat but they continued with attempts to bring me round and finally got a faint pulse and called backup all treatment continued till they arranged to get me to ninewells hospital where the cardiac team took over. All this completed and successful outcome.  

Without the NHS staff I definitely would not be here to thank and compliment the EXCELLENT attention I received and continue to receive. 

Thank you all.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 6 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 21/03/2018 at 17:53
Published on Care Opinion on 22/03/2018 at 14:15

Thank you for your feedback in relation to your recent experience. I will share your kind comments with the cardiology team.

Meg Park, Head of Nursing

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Response from Paul Raynor, Head of Service, Scottish Ambulance Service 6 years ago
Paul Raynor
Head of Service,
Scottish Ambulance Service

Submitted on 22/03/2018 at 14:34
Published on Care Opinion at 15:30

Thank you for the kind feedback with regard to the Ambulance crew who attended your house. It is very pleasing to hear of the positive outcome and I will pass on your thanks to the ambulance crew.

I wish you well in your continued recovery.

Kind Regards

Paul Raynor

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Response from Mark Hannan, Head of Corporate Affairs and Engagement, Scottish Ambulance Service 6 years ago
Mark Hannan
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 22/03/2018 at 15:43
Published on Care Opinion on 23/03/2018 at 09:10

Hi Thankful again,

Just to reiterate the thanks expressed by my colleagues above. It is always great when we receive such positive feedback about the work of our staff, particularly when it involves life saving treatment. This is an excellent story and thanks for taking the time to get in touch to share it.

As Paul says, we'll ensure your feedback is shared with the staff involved -I am sure will be delighted to hear that you are now up and about and recovering well!

We share patient experience examples, both positive and negative, with our Board on a monthly basis and it would be great if we could share your story as part of this process.

If you would be interested in being part of this and sharing some more details with me, could you send me an email to mark.hannan3@nhs.net.

Thanks again,

Mark

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