Booked an appointment which I got after 2 weeks and when I went for the appointment they said it has been cancelled as doctor was not there and they lied about I been called in the same morning, I showed my call record n said I never been informed about it. The staff was really rude and making faces. They said they will book me next week, seriously 3 weeks to see the doctor. I was disappointed with the service and their attitude so cancelled the booking and came back.
"Poor communication and service"
About: Bannockburn Surgery Bannockburn Surgery London SE18 1ES
Posted via nhs.uk
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