MusculaSkeletal Centre: In 2012, I had an extremely upsetting experience with the MS surgeon. He had no patient empathy or understanding. Badly organised department and poor communication regards appointment. Went in for cartelidge surgery and they found a tumor. He acted like it was Christmas! I was left wondering if I had cancer and he was excited that he'd "seen such a mass in my lifetime"!!!
Was referred back in Oct 2016 due to re-occurance. Received an appointment for Dec 2016.
Appointment was cancelled as surgeon was on holiday. No alternative NHS appointment so told was being referred to Spire (private). Chased in March 2017 and May 2017. Now Oct 2017 and STILL haven't received an appointment and the clinic has now moved to Wetherby. Tel number on website is wrong, only number given by LTHT is unobtainable. No way of contacting the clinic now.
Nevermind 18 week RtT target, I settle for an appointment within a year!!!
Just hoping this isn't a cancerous mass as I doubt waiting over a year for an appointment will be helpful!
Referring to Healthwatch!!!
"Dreadful service, dreadful patient experience"
About: Wharfedale Hospital Wharfedale Hospital Otley LS21 2LY
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