"Amazing care"

About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ

Posted via nhs.uk 6 years ago

All the staff have been fantastic. From the doctor who cared for me on the bus when I took bad, to keep checking up on me as he did his shift in A&E, to all the staff on ward 6, who were on the ball, informative, friendly and caring.ward was clean, bloods were done within an hour and I was informed,
Including the gastro team upstairs, they were so lovely with me, thank you all so much xxxx

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Northumbria Specialist Emergency Care Hospital

Submitted on 14/03/2018 at 15:23

Published on nhs.uk on 17/03/2018 at 02:46

Dear Louise Brown,
It’s always a pleasure to read such a positive review, thank you so much for taking the time to share it with us.
It must have been a very worrying time for you and I do hope you’re feeling much better. I was especially pleased that you received such timely attention from all teams involved in your care, from the moment you were unwell.
I will ensure they have the opportunity to read your review, as I know they will be proud to read about the service they have provided for you.
Kind Regards
Jessica
Jessica Mallach
Head of Quality Improvement & Patient Experience

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Amazing care

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