My visit was fine and the treatment was very good. My complaint is about having a television in the waiting area. The volume was too loud and several people including myself were uncomfortable with the noise level because we were struggling to hear our names called out. Also because of the noise from the television people were talking to their relatives in a loud manner. I mentioned the noise of the television to a member of staff and was told it was what people asked for. That was hard to believe as several people were definitely uncomfortable.
The only seats available were right in front of the television and it was hard not to get the glare from the television. And when you eyes have been dilated it made things very uncomfortable. I think it is inappropriate to have a television in a hospital blaring away to detriment of the patients and relatives.
Regards.
"Television"
About: Cumberland Infirmary / Ophthalmology Cumberland Infirmary Ophthalmology CA2 7HY
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Cumberland Infirmary