Twice now my mum as been book for endoscopy-both times we have been asked to call an number as she is on warfarin. Both times I was called back and told the nurse would look into and call back. On both separate occasions I was not called back and therefore had to chase the information. If on either occasions she had needed to stop the warfarin we would have been too late and the procedure cancelled. There needs to be a better system of contacting patients about their medications allowing time for the necessary alterations to be made before someone is cancelled wasting everyone’s time.
"Poor communication"
About: Stroud General Hospital Stroud General Hospital Stroud GL5 2HY
Posted via nhs.uk
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