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Nice experience nice Hospital .

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"Nice experience nice Hospital ."

About: Heartlands Hospital / Gynaecology

I was worried , scared , etc but the nurses were so good putting me at ease and the surgeon and the anaesthetiist were so good at explaining things to me , then after my procedure the couldn’t do enough for me , they truly were caring nurses , a huge thank you to everyone envolved on ward 1 , I truly appreciated everything that was done for me , yes it was a short stay for me but that stay was made comfortable for me .

Heartlands Hospital Rocks .

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 13/03/2018 at 10:43
Published on nhs.uk on 14/03/2018 at 02:41

Dear Elizabeth,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding the care and treatment you received at Heartlands Hospital, under the care of the Gynaecology team.

It is lovely to read such positive comments and I am pleased that the staff were able to put you at ease, as I appreciate waiting to undergo surgery can be a very worrying and anxious time.

I shall forward your posting to the nursing and medical senior management teams and ask that it is shared with the staff, as I am sure they will be delighted to read your comments.

Once again, thank you for your posting, as all patient feedback is important to us.

I do hope you are recovering well following your procedure.

Best wishes

Miss J. Langham

Patient Services Officer

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