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Kind empathetic staff

Story from nhs.uk

"Kind empathetic staff"

About: Stroud General Hospital

I accompanied a friend to an appointment today, I was very impressed with the kindness shown by the staff.

My friend told me that the care and treatment that she received today was exceptional.

I was present when the test results were given to my friend, the member of staff was very thorough and very kind.

Thank you.

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Responses

Response from Stroud General Hospital 6 years ago
Stroud General Hospital

Submitted on 08/03/2018 at 17:04
Published on nhs.uk at 19:06

Thank you for providing us with this lovely feedback; we are pleased that your experience accompanying your friend to Stroud General Hospital for an appointment was such a good one for you both. Your feedback has been passed to the Matron at Stroud Hospital to share with the staff. We will also record it here so it will appear in our March monthly report to our Senior Management team. Best wishes, Service Experience Team, Gloucestershire Care Services NHS Trust.

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