"Very impressed, felt well looked after..."
About: Stafford Hospital Stafford Hospital Stafford ST16 3SA
Posted via nhs.uk
What I liked
I recently had day surgery from the day and theatre admissions unit. The staff were lovely, reassuring and caring. I was very impressed with the care I received from healthcares to the consultant.
The students were a credit to the department, particularly the two who admitted me.
The sitting in the waiting area rather than being admitted to a bed I found rather helpful, as it meant there were people to talk to to keep myself distracted pre-op.
What could be improved
I could have done with being left a jug of water - not just a half cup, particularly having been NBM all morning. It came when I asked, and other people had one I think it was just an oversight but I didn't think to ask until later on.