"Efficient, caring, friendly and helpful..."

About: Hospital Of St Cross (Rugby)

What I liked

Our family would like to thank the Staff at St Cross for the caring manner in which they treated my mother Sarah in her final illness. She was treated with great kindness and everything was done for her that could be done.

We were impressed with the efficiency of the nursing staff and how caring the doctors were as they told us of Mum’s deteriorating condition. Even the ladies who brought the tea trolley round were supportive.

On the whole our difficult time was made so much better by the knowledge that Mum was being treated so well.

This is a lovely hospital with great, friendly staff. We hope it will be re-opened as a general hospital so we can be treated here rather than travel miles to Coventry.

What could be improved

Everything was fine.

Story from nhs.uk


Response from Hospital Of St Cross 9 years ago
Hospital Of St Cross
Submitted on 24/05/2011 at 15:10
Published on nhs.uk on 25/05/2011 at 04:01

Many thanks for taking the time to post such a postive comment on the care and service you received at the Hospital of St Scross. We are fortunate to have such dedicated staff working at the Trust. I will be sure to pass your comments on to all the teams involved.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful