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"The A&E team worked miracles."

About: Parkside Medical Centre Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Respiratory medicine Pilgrim Hospital / X-ray and Scans

(as the patient),

I had severe difficulty in breathing. Before coming to A & E I called into Parkside Surgery, Boston, who I'm registered with and as I had to pass it to get to the hospital. The GP receptionist refused me an emergency appt to see a Dr or asthma nurse for possible nebulizer despite I could barely talk and was bent over the desk.

As soon as I got to the A & E reception, explained what had brought me in, this very caring and observant lady realised my distressed state and in a gentle but reassuring voice said "please don't worry take a seat & someone will see you soon". It was such a relief to hear that involuntary tears ran, uncontrollably.

I only waited moments before I was seen. From triage to nurse to Dr I received so much care and reassurance. I had 3 nebulizer, x-ray, blood tests and sent home with steroids and anti-bs. I arrived approx 08. 30 & discharged approx 13. 00.

I felt that the A & E Team had worked miracles. From arriving in such a frighted state with extreme breathing difficulties to breathing with ease I was so grateful. Apparently it was a severe Asthma attack.

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Responses

Response from Karen Hansord, Senior Sister, Accident and Emergency, United Lincolnshire Hospitals NHS Trust 6 years ago
Karen Hansord
Senior Sister, Accident and Emergency,
United Lincolnshire Hospitals NHS Trust
Submitted on 05/03/2018 at 16:49
Published on Care Opinion at 17:13


Dear Rosiecheeks

Thank you for posting your comments, I am always pleased to be able to share these positive comments with all of the team in A&E. I hope you have continued to make a good recovery.

Regards

Karen Hansord – A&E Sister

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