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Left feeling like a piece of dog dirt by 3 nurses

Story from nhs.uk

"Left feeling like a piece of dog dirt by 3 nurses"

About: Royal Devon & Exeter Hospital (Wonford)

I can't fault my cancer chemo and radiotherapy care. The nursing staff are wonderful. However, I went for a blood test to check out whether I was going to be ok for chemo. I was taken into a room where there were 3 nurses having a right moan about the hospital. I was hardly acknowledged and treated like I was in the way of there conversation. I felt really down before going into this room and felt worse when I left. These ladies should be totally ashamed of themselves!!!

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) 6 years ago
Royal Devon & Exeter Hospital (Wonford)

Submitted on 28/02/2018 at 13:53
Published on nhs.uk at 15:08

Thank you for taking the time to provide your feedback. We are very sorry to hear of your experience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 so that they can take some further details from you. We hope to hear from you soon so that these matters can be resolved. Once again, we are very sorry for your experience.

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