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FAST EFFICENT EXCELLENT HOW ALL...

Story from nhs.uk

"FAST EFFICENT EXCELLENT HOW ALL..."

About: Highfield Hospital

What I liked

I arrived 5 mins before my appointment. There were free refreshments available. My appointment started exactly on time unlike in other hospitals i have recently been to where they have been an hour or more behind! Consulant spent time listening to me and asking questions to assess the severity of the condition, examined me and then clearly explained the options available. Very happy with the fast efficent service offered and feel at ease returning in the future for my procedure

What could be improved

Nothing

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Responses

Response from Highfield Hospital 10 years ago
Highfield Hospital

Submitted on 25/10/2013 at 16:19
Published on nhs.uk on 26/10/2013 at 04:00

Thank you for taking the time to give us your feedback, we will pass on your kind comments to the team. BMI Healthcare wants to make a stressful time as relaxing as possible, we aim to provide a calm and comfortable environment where you can focus on getting better. We always endeavour to improve wherever we can, and ensure BMI Healthcare remains a leader in patient care and outcomes.

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