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"Very efficient"

About: Beckenham Beacon Ucc

Having fractured my hand, I went to the Beacon where my x-ray was explained to me and I was given a plaster cast. The nurse who dealt with me was excellent! She showed real care, was very personable, calm and respectful. She answered every question I had, clearly and also plastered my arm very neatly and efficiently. She told me it was her first day - I assumed she had been there for years. She is a credit to the NHS and The Beacon Centre. I would be grateful if my thanks was passed on.

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Responses

Response from Beckenham Beacon Ucc 6 years ago
Beckenham Beacon Ucc
Submitted on 26/02/2018 at 09:31
Published on nhs.uk at 10:06


Thank you for your positive feedback which will be shared with the team. I would be grateful if you could email the date of your visit, full name and date of birth to me so that I can identify the nurse that treated you.

Kind Regards,

Matt Freeman (m.freeman2@nhs.net)

Service Manager

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