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"Wait time for prebooked app in Antenatal clinic..."

About: Wexham Park Hospital / Maternity

Wexham Park Hospital: Maternity Unit

I had a prebooked appointment at the antenatal clinic on 15th Feb2018.

I had to wait for 1.5 hours before being called by the doctor.

Before this I had a scan appointment on 18th Jan at 9am.

When I arrived I was informed that somebody had cancelled my appointment (without telling me and without any reason).

I had to wait for about 50 mins to be given a second appointment.

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Responses

Response from Wexham Park Hospital 5 years ago
Wexham Park Hospital
Submitted on 12/07/2018 at 10:15
Published on nhs.uk at 11:06


Thank you for your feedback. I am very sorry to hear about your experience. Please can I ask you to contact our PALS team who will be able to investigate this for you.

Patient Advice and Liaison Service (PALS)

Frimley Park Hospital – 01276 526530

palsfrimleypark@fhft.nhs.uk

Wexham Park Hospital – 01753 633365

palswexhampark@fhft.nhs.uk

Kind regards

Harpreet Rall

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